Returns & Exchanges

Your satisfaction is our priority. Here's our hassle-free return policy.

Our Return Policy

We want you to love your earrings! If for any reason you're not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange.

Return Conditions

✓Items must be unworn and in original condition
✓Original packaging must be included
✓Return request must be initiated within 30 days of delivery
✓Proof of purchase is required

How to Start a Return

Contact Us

Email us at returns@beautyinthegrain.com with your order number and reason for return.

Receive Return Label

We'll send you a prepaid return shipping label within 1-2 business days.

Ship Your Return

Pack your items securely and drop off at any shipping location.

Get Your Refund

Once we receive and inspect your return, we'll process your refund within 5-7 business days.

Exchanges

Want to exchange for a different design? No problem! Follow the same return process and let us know which item you'd like instead. We'll ship your new item as soon as we receive your return.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately with photos of the damage. We'll send a replacement at no additional cost.

Need Help?

Our customer service team is happy to assist with any return or exchange questions.